Effective Date: 19 February 2025
At Handy Value Limited, trading as Valued Hire Group ("we," "our," or "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with us, whether you are using our services for plant & tool hire, recruitment, or other related activities.
1. Information We Collect
We collect personal data when you:
Register for our services (e.g., creating an account, renting tools, applying for jobs).
Interact with our website or mobile apps (including your IP address, device information, and browsing data).
Use our services, such as renting plant and tools or seeking employment through our recruitment services.
The personal data we collect includes:
Identification and Contact Information: Name, email address, phone number, and postal address.
Transactional Information: Details about the plant and tools you hire, including rental dates, payment details, and history.
Employment Information: Job application details, CVs, and interview notes if you use our recruitment services.
Technical Data: IP address, browser type, operating system, and usage data when interacting with our website or mobile apps.
2. How We Use Your Information
We use the personal data we collect for the following purposes:
Providing Services: To process rentals, manage accounts, and fulfill recruitment needs.
Customer Support: To respond to inquiries and assist with any issues related to plant & tool hire or recruitment.
Marketing and Communications: To send you updates about our products, services, and promotions (you can opt-out at any time).
Legal Compliance: To meet legal requirements, resolve disputes, and enforce agreements.
3. How We Protect Your Information
We take the protection of your personal data seriously. We use industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure.
4. Sharing Your Information
We may share your personal data in the following circumstances:
Service Providers: With third-party service providers who assist in delivering our services, such as payment processors, IT support, and recruitment platform providers. These parties are required to protect your data in line with this Privacy Policy.
Legal Obligations: If required by law, regulation, or legal process, we may disclose your personal data to authorities or courts.
Business Transfers: In the event of a merger, acquisition, or sale of company assets, your personal data may be transferred as part of the transaction.
We do not sell your personal data to third parties.
5. Your Rights
Depending on your location and the laws applicable, you may have the following rights regarding your personal data:
Access: You have the right to request a copy of the personal data we hold about you.
Correction: You can ask us to correct or update inaccurate or incomplete information.
Deletion: You can request that we delete your personal data, subject to certain exceptions.
Opt-Out of Marketing: You can opt-out of receiving promotional emails by following the unsubscribe link in the email or contacting us directly.
To exercise any of these rights, please contact us at [Your Contact Email].
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies on our website to enhance user experience and analyse website usage. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website or services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website and updating the “Effective Date” at the top of the page.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Handy Value Limited
Trading as Valued Hire Group
28 Newlands Avenue
Thames Ditton
Surrey
KT7 0HF
accounts@valuedhiregroup.com
0330 229 5877